BBO Shropshire ESF Lottery logo combined NEW May 2017

The Building Better Opportunities project brings together funding from the Big Lottery Fund and the European Social Fund (ESF) to help tackle the poverty and social exclusion faced by the most disadvantaged people in England.  Run in conjunction with The Marches Local Enterprise Partnership (LEP), the project aims to provide pre-employment support within Shropshire and Telford and Wrekin for disadvantaged people aged 19 and over who are not in work.  The project will focus on those who are furthest from the labour market, helping them engage in activity to move forwards and into employment.  Through a partnership of 21 partners the project will provide access to a wide and diverse range of volunteering opportunities enabling more disadvantaged people to move into further education or training having acquired basic skills, increased confidence and motivation through personalized support that will equip them with the abilities needed to move toward and into employment.  The project will run until 2019.”

Telford Carers Centre logo

Our Adult carers service is delivered on behalf of Telford and Wrekin Council and Telford Clinical Commissioning Group. Providing information, advice and support to unpaid family members caring for someone living in Telford.

telford yc logo

Our Telford Young Carers project sits within our All aged carers service. Telford Young Carers are aged 5-18 years, providing care to someone living at home. Funding is received from Telford and Wrekin Council and Telford Clinical Commissioning Group.

IASS logo

Our Telford Information, Advice and Support Service (IASS) is delivered on behalf of Telford and Wrekin Council.
We provide information, advice and support to both parents and children and young people with a special educational need or disability.


Our Independent Support team deliver support to families transitioning from a statement to an Education, Health and Care Plan. Funding for the project is received from National Children’s Bureau on behalf of the Department for Education.

autism hub

Our Listen Not Label project provides a pre and post diagnostic service to Young people over 16 and adults.
The service delivers the Autism Hub on behalf of Telford Clinical Commissioning Group.

A member of our team is situated within the Rapid Response team. The Voluntary Services Link role supports people living within Telford to remain healthy in their own home.

We are a partner within Building Better Opportunities All Together Shropshire, Telford and Wrekin receiving funds from the European Social Fund and Big Lottery. Our dedicated Volunteer Coordinator will be supporting adults with disabilities and unpaid family carers into volunteer placements. Our clients must be long-term unemployed.


Maureen Wailes – Front of House/Administrator    01952 567800

Karen Morrow – HR Officer    01952 567808

Niky Guest – Finance Officer   01952 567858

Kath Fackrell – Voluntary Services Link   01952 580354 / 01952 567800

Rebecca Dove – Volunteer Coordinator    01952 567898

Laura Thorogood – All Ages Carers Centre Manager    01952 – 567855

Debbie Gibbon – Chief Executive Officer     01952 262066

Our Board of Trustees:

Mrs. Susan Palmer – Chair of the Board of Trustees

Mr. Verley Brissett – Vice Chair of the Board of Trustees

Mr. Michael Bolton

Mr. Michael Frater CBE

Mrs. Julie Francis

Mr. Robert Groom

Some of the services we offer our members:
  • Funding search
  • 1-2-1 support and advice
  • Email bulletins
  • Proof reading funding bids


Job vacancies:



Meeting rooms for hire at The Glebe

Boat Day Fundraiser . Boom Town Bingo . All free icons are here